FAQs

WHAT DO YOU MEAN BY EDUCATE?
As a company that cares about our customers, we are not interested in selling "cheap" keys found on websites like eBay & Amazon.  These economy keys may look the same but are usually poorly made with thinner substandard materials than OEM factory keys.  This quality of key will break much quicker, sometimes in just a few days or weeks. Link

    WHY DO VEHICLE FOB KEYS BREAK?
    In most cases, your automotive keys break due to flaws in the design of the key. These flaws show up when certain forces are applied to the key.  For example, a torsion force is created when turning the key in the ignition.  This torsion force is a common reason for stress cracking in the key's plastic shell which ultimately leads to key breakage.

      HOW CAN I TELL IF MY KEY FOB IS ABOUT TO BREAK?
      We recommend using a magnifying glass to look for cracks in the plastic shell, especially around key blade and screw(s).  If you do not have a magnifying glass, you can also take a picture with your cell phone and zoom in to look for cracks.  If you do find a stress crack, we recommend replacing the key soon before it breaks or you might find yourself stranded.
        IF MY KEY BREAKS, WHY COULD I BE STRANDED?
        A lot of modern vehicles have security systems that require the transmitter chip to talk to the vehicle before it starts or continue to run. If your key does break, remember to hold the remote portion within an inch or two of the ignition key slot to allow the vehicle's security system to know you have the key. Some vehicles require the FOB to remain within a one or two-inch radius at all times while the vehicle is driving.  With that said, your biggest problem will be turning the key blade without the key shell attached.  This is very difficult with just your fingers and may require a pair of pliers or other types of tool to get enough leverage.  The best thing to do is just to buy a new, better quality key if you see a stress crack before it's too late. 
          WHAT MAKES "ETERNITY KEY" THE BEST?
          "Eternity Key" automotive keys have been tested by applying certain forces known to break the factory key and found the key housing did not fail.  In fact, the key was strong enough to bend the metal blade while leaving the key housing intact.  This allows us Eternity Key to provide a Lifetime Warranty.
            WHY DON'T YOU CARRY MY VEHICLE KEY?
            Please let us know what you are looking for, and we will see if we can order it for you.  It's our mission to help you with your broken vehicle keys, and we will be adding more and more products as we continue to grow.
              HOW MUCH DOES IT COST TO CUT A KEY? 
              Prices vary on your location and if you are going to a dealership or a locksmith.  But according to homeadvisor.com, locksmiths might charge $1 to $4 to cut or copy a key while special keys might range from $3 - $20.
                ARE YOUR PRODUCTS NEW OR REFURBISHED?
                We only sell new products.
                  DO YOUR KEYS HAVE A WARRANTY?
                  YES!!! Our keys have a 1-year warranty from the date of purchase.  Our "Eternity Key" have a true Lifetime Warranty.